1. Fabric Shortage
Alternative fabric solutions within 24h or upgrade to higher-spec fabric at no extra cost.
2. Logistics Blockage
Immediate switch to backup air/sea routes if strikes or port congestion occur.
3. Quality Discrepancy
Support 3rd party inspection (SGS/ITS). We cover return shipping if production doesn't match signed samples.
4. Sampling Delay
7-day sample commitment. For every day delayed, 1% of the sample fee is credited to your bulk order.
5. IP & Design Protection
Signed NDA for all clients. Your custom silhouettes and prints are strictly confidential.
6. Component Transparency
Full disclosure of all trims. We use YKK zippers and OEKO-TEX certified labels as standard.
7. Eco-Packaging Standards
Options for 100% Biodegradable bags and anti-static, dust-proof export cartons.
8. Weekly Production Logs
Photos/Videos of your production line sent every Friday. No "information black box".
9. Custom Clearance Support
Full DDP/DDU documentation support to solve clearance issues for startup brands.
10. Growth Tier Discounts
LTV-based incentives and priority production slots for long-term partners.