CUSTOMER POLICY
Shipping Policy
Last updated: August 8, 2026
Order processing
Retail orders are prepared in Shenzhen, China. Please allow 2–7 business days before dispatch. This processing window is separate from carrier transit time. We send tracking information after dispatch when email delivery is available.
Rates and delivery estimates
Shipping is US$6 per piece when the order contains 1–9 pieces. Orders containing 10 or more pieces receive free standard shipping. The checkout server counts all quantities in the cart and confirms the exact shipping charge before payment.
| Order quantity | Shipping charge | Estimated transit after dispatch |
|---|---|---|
| 1 piece | US$6 | 7–30 business days depending on destination |
| 2 pieces | US$12 | 7–30 business days depending on destination |
| 1–9 pieces | US$6 × total item quantity | 7–30 business days depending on destination |
| 10 or more pieces | Free standard shipping | 7–30 business days depending on destination |
These are estimates, not guaranteed arrival dates. Customs review, weather, peak seasons and carrier disruptions may extend delivery.
Taxes, duties and customs
Checkout shows any tax collected by Sanchuan Apparel. Import duties, taxes, brokerage or customs fees not collected at checkout may be charged by the destination authority or carrier and are the buyer’s responsibility. We declare the actual purchase value and do not mark commercial orders as gifts.
Address and tracking
Use a complete delivery address that matches the destination selected at checkout. PayPal returns the confirmed address used to fulfil the order. Contact us promptly if an address is wrong; changes cannot be guaranteed after dispatch.
Shipping help
Check your order status online, or email sanchuantrade33@gmail.com and include your Sanchuan order number.