Privacy Policy
Last Updated: March 20, 2026
Sanchuan Apparel ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and billing/shipping addresses
- Business Information: Order details, design specifications, and production requirements
- Technical Data: IP address, browser type, device information, and browsing behavior
- Communication Records: Emails, chat logs, and call records related to your inquiries
2. How We Collect Information
- Directly from you when you fill out contact forms or place orders
- Automatically through cookies and analytics tools
- Through business communications (email, WhatsApp, phone)
- From third-party platforms (Alibaba, LinkedIn) when you contact us there
3. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your inquiries and orders
- To improve our website and services
- To send you updates about our products (with your consent)
- To comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use industry-standard encryption and secure server infrastructure.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Shipping partners to deliver your orders
- Payment processors for transactions
- Service providers who assist our operations (under confidentiality agreements)
- Legal authorities when required by law
6. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. We use Google Analytics, which has its own privacy policy.
8. International Data Transfers
As a global business, we may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers.
9. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Business records are typically kept for 7 years.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sanchuantrade33@gmail.com
- Address: Guangxi Sanchuan Trade Co., Ltd., Guangxi, China
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.